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JieChuang Service

Pre-Sales Services

Product Consultation: Detailed product information and technical specifications.
Custom Solutions: Tailored solutions to meet specific customer requirements.
Quotation and Pricing: Transparent and competitive pricing,detailed quotations.
Sample Provision: Samples available for testing and evaluation.
Technical Support: Expert advice and guidance on product selection and application.

After-Sales Services

PInstallation Assistance: remote support for product installation.
Training: Comprehensive training programs for product operation and maintenance.
Warranty Services: Coverage for product defects and malfunctions during the warranty period.
Maintenance and Repair: Professional maintenance and repair services to ensure product longevity.
Customer Support: 24/7 customer service for troubleshooting and assistance.

Transportation Services

Logistics Coordination: Efficient coordination of shipping and logistics.
Packaging: Secure and appropriate packaging to ensure product safety during transit.
Shipping Options: Various shipping options including air,sea,and express delivery.
Tracking and Updates: Real-time tracking and updates on the shipment status.
Customs Clearance: Assistance with customs documentation and clearance procedures.

Project Process

Communicate and clarify customer product requirements

Quotation

Customer order

Arrange production (20-30 days)

Inspection

Packing

Transportation

FAQ

Q How do I contact customer service?

A You can contact our customer service team via the contact details provided and we are available 24/7 to help you with any queries or issues you may have.
Q Do you provide technical support and training?

A Yes, we offer comprehensive technical support and training for our products. Our team is available to assist with installation, operation, and maintenance.
Q What is your warranty policy?

A Our products come with a standard warranty covering defects in materials and workmanship. The warranty period varies by product. Please refer to the product documentation for specific warranty details.
Q Can I track my order?

A Yes, you will receive a tracking number once your order has been shipped. You can use this number to track your shipment in real-time.
Q How long does it take to process and ship an order?

A Processing times vary depending on the product and order quantity. Generally, orders are processed within 7-15 business days. Shipping times depend on the chosen shipping method and destination.

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Name	Size	Downloads	Update	Download
JIECHUANG.pdf	15.45MB	6	2024-07-23	Download

JieChuang Service

Pre-Sales Services

After-Sales Services

Transportation Services

FAQ

Q How do I contact customer service?

Q Do you provide technical support and training?

Q What is your warranty policy?

Q Can I track my order?

Q How long does it take to process and ship an order?

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